At The Rimi, we are committed to delivering your jewellery safely and on time.
Order Processing
- Orders are processed within 1–3 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Within India: 3–7 business days
- Remote locations: 5–10 business days
- International Orders: Delivery times vary depending on the destination country and customs clearance.
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details so you can monitor your shipment.
Shipping Address
Please ensure that your shipping address, PIN code, phone number, and other delivery details are accurate before placing your order. The Rimi is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delivery Responsibility
We request customers to remain available to receive their package once it has been dispatched. If a shipment is returned due to an incorrect address, unsuccessful delivery attempts, or the customer’s unavailability, additional shipping charges may apply for re-dispatch.
Courier Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders. Once your shipment has been handed over to the courier, our team will gladly assist you with tracking updates, but delivery schedules are subject to the courier service.
International Shipping
We ship internationally to selected countries. International shipping charges, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer and may vary based on the destination country.
For international orders or shipping assistance, please contact our customer support team before placing your order.
Need Help?
If you have any questions regarding shipping or your order, please contact us through our Contact Us page or email us at rimiinternational2707@gmail.com. Our team will be happy to assist you.